Wagamama selects Changeworknow for a positive online recruitment experience

Wagamama the fast growing restaurant with an attitude for positive eating and living has selected Changeworknow, the online recruitment specialists as its ATS partner to guarantee that candidates receive a positive and brand engaging recruitment experience.

Selected for its outstanding track record in providing a great candidate experience and a highly efficient and user friendly applicant tracking system Changeworknow’s solution will enable Wagamama to provide a first class experience for  all candidates throughout the process and hire talented people who are passionate about their jobs.

Chris Raaff, Recruitment Manager at Wagamama explains: “With such growth plans for the business we were looking for a recruitment partner to support us on our journey and provide a candidate management system that can be adapted around the very specific needs of our business. Key for us is the ability to creatively provide an online process that is engaging and clearly communicates Wagamama values throughout the recruitment experience to potential employees. Changeworknow are providing innovative technology that is going to transform the recruitment process for us and ensure our candidates are left with a positive impression of wagamama, regardless of the outcome of their application.”

Changeworknow’s new cloud based on line resourcing and talent platform incorporates some of the most innovative functionality of any solution on the market today and is already providing substantial benefits for both recruiters and candidates. Wagamama are the latest organisation to benefit from this offering and in doing so join Changeworknow’s growing portfolio of high street brands.

To see the new system in action please visit www.wagamamajobs.co.uk 

QR codes for recruitment in action...

We now have three vacancies at our Henley on Thames office and using some of the latest technologies to help us....

And very soon all of our clients will be benefitting from this innovation in our applicant tracking solution.

Changeworknow are recruiting

We are creating a new role at Changeworknow..

An exciting opportunity has arisen for a Telemarketer/Sales Executive to join an award winning HR technology company based in Henley on Thames.

This role will provide sales lead support and generation for the growing business and the primary responsibility will be the proactive prospecting of potential client organisations.

We are looking for an individual with proven experience in sales and new business development who can use professional sales skills to generate interest in the Changeworknow  solution.  Experience of cold calling and lead generation is an essential requirement as well as a track record of achieving and exceeding targets. You should be able to work independently and as part of a team. You should be commercially aware, articulate and results driven. The ability to prioritise and work in an organised and methodical way is essential.

Reporting to the Marketing Director, the successful candidate will be required to use a marketing database to capture market intelligence for use in campaigns and to source leads for the sales team through lead generation activities including cold calling. The focus on this role is to provide qualified leads for the sales team which lead to face to face meetings.

This is a fantastic opportunity to join a highly successful, growing and exciting company.


To apply online please click here

Innovative hotel brand launches innovative recruitment technology

Mint Hotel, the dynamic and innovative city hotel brand are the latest organisation to adopt Changeworknow’s award winning  cloud based applicant tracking system. Having worked with Changeworknow since 2007 and achieved great results to date the organisation, formerly known as City Inn, decided to migrate to the new technology platform that Changeworknow launched last year. The new solution which incorporates the new hotel branding and look and feel will bring greater benefits to both users and candidates.

Mint Hotel is a company that is committed to innovation so has readily embraced the innovative new approach with built in capability such as social media integration and an enhanced candidate experience. The new system will continue to support the hotel as it continues its expansion both in the UK and internationally.

To see the system in action click here

Changeworknow are recruiting....

Our team is expanding and we are looking for additional resources to join our award winning team. Our latest vacancy is for a Project Consultant to help manage and deliver our online recruitment solutions.

This person will have responsibility for managing the implementations of our online recruitment solutions and will deliver high levels of customer service, satisfaction and results. They will be responsible for ongoing relationship management through regular communications and meetings.

Working within the deployment team they will be the main point of contact for clients throughout the whole project. They will work with our business development team to define the project scope and be responsible for developing the implementation plan and managing all dependencies and risks, so a good eye for detail is important. Above all they will play a key role in working with stakeholders at all levels in the organisation.

We are looking for somebody who can influence and shape clients’ thinking, challenge points of view where appropriate, and facilitate meetings with key stakeholders. Responsibilities include:

• Managing client expectations
• Delivering projects on time, to specification and within budget
• Keeping all internal and external sponsors up to date on all aspects of the project.
• Involvement in the training of clients on the new systems so previous experience of delivering training is desirable.
• Managing ongoing client relationships

The right person will need to be confident and impactful, have a passion for exceeding client expectations and love working in a small team.

Essentials:

• Client relationship management experience
• Experience of managing and delivering a variety of projects simultaneously
• HR knowledge and experience
• Demonstrable evidence of delivering results through teamwork
• Degree qualification
• Experience of using IT systems e.g HR systems
• Successfully managing complexity and ambiguity

Desirable:

• Facilitation and training experience

If you know anyone who fits the bill then please contact lisa.proctor@changeworknow.co.uk.

New season and new clients

The summer has been a busy time at Changeworknow. The majority of the HR community may well have been taking a well earned sunshine break but the team here have been hard at work delivering solutions for new clients.

In July we launched a solution for the UK arm of the global pharmaceutical company Daiichi-Sankyo. Our highly agile project process meant that the system was delivered in just eight days from start to finish! This was the record for delivering a new system, the previous being held by PizzaExpress at 4 weeks.

In August we launched an online recruitment solution for the luxury online fashion retailer, NET-A-PORTER. With a strapline "fashion at your fingertips" the NET-A-PORTER recruitment team now have "recruitment at their fingertips". And the exciting aspect of this project is the global element with our award winning technology now being used in USA.

And more exciting news. We have added yet another high street brand to our ever expanding client portfolio. Changeworknow are partnering with Wagamamas to support them with their extensive growth plans and we will be launching the new system in the Autumn. Particularly exciting as this is a favourite brand of one or two or our people so you can rest assured that we will be visiting our local Wagamama's to celebrate the launch in due course!

HR Excellence Awards

We are hoping that this week is going to be a good one. And we are not just talking about the weather! We will be starting off the work week tonight at the HR Excellence Award Dinner at the Park Lane Hilton in London as River Island have been shortlisted in the category "Most Innovative Use of Technology".

We are one of just three finalists and are up against BSkyB and Cabot Financial. The Changeworknow team are to be joined by clients from NET-A-PORTER and Ladbrokes to enjoy the evenings celebrations. Whatever the result if the last award ceremony is anything to go by it will be a fun filled night.

River Island won a prestigious Personnel Today award at the end of 2010. It is very fitting that they are up for yet another top award as the team have really embraced recruitment technology with outstanding results.

We are all looking forward to tonight's event. A chance to celebrate whatever the result. Fingers crossed and good luck!

And they are off……. Ladbrokes launches online recruitment system for shops

Ladbrokes has launched an innovative, high impact online recruitment system with award winning online recruitment solutions provider Changeworknow Ltd.

The online application process is designed to attract and engage retail applicants who are a natural fit with a company that is passionate about sport, gaming and providing a great customer experience.

Driven by the need to attract more people and give candidates a really good hiring experience, “Candidates are guided through a series of realistic screening questionnaires that are all about engaging those candidates who will be a good fit for us and will love working with our customers in any one of our 2,100 shops”, says Sara Davies, HR Director – Reward & Resourcing.

The progressive system will allow the organisation to build up a well qualified talent pool, spot high potential employees immediately and communicate with candidates via a broad range of medium including social media, text messaging, and android phones.

“We are thrilled to be working with an organisation that is passionate about delivering a first class recruitment process and puts the candidate journey at the heart of that process”, says Lesley Nash, CEO and we are delighted that our online solution will help make that a reality for the resourcing team.

To see the new system in action visit www.ladbrokescareers.com and click on “retail shops”.

Innovative Talent Strategies For Today’s Organisations

Changeworknow are co-hosting an event specifically aimed at branded organisations who are looking for creative and innovative ways to recruit, engage and manage talent that can deliver really the brand promise. People and talent are the most effective lever for achieving success as a business. Recruiting the right people is where it all starts and Changeworknow will be presenting on how companies are using online talent acquisition strategies that deliver outstanding results.

The event will see six brand and talent experts share case studies and best practice from some of the UK’s leading brands, from recruitment and development through to empowerment and engagement. The event will be hosted by Channel 4’s Secret Millionaire, Gordon McAlpine.

Date: 9th June 2011
Time: 8.30am – 12.30pm
Location: London Transport Museum, Covent Garden Piazza, London WC2E 7BB
Cost: £95 (11 VIP complimentary tickets left on a first come, first served basis)

A sneak preview of the expert sessions:

The Vital I’s: Ideas, investment and individuals: the key to achieving brand and business success.
(learnpurple, Jane Sunley, CEO )

Words, visuals and film that change behaviour: How to lift your brand off the page for your people with exceptional, easy to deliver communication.
Case study: PizzaExpress
(Onefish Twofish, Carrie Bedingfield, CEO)

Brand led Recruitment: How online talent acquisition is transforming brand-led recruitment strategies- examples of how leading UK brands are implementing brand led online recruitment strategies that deliver results.
(Changework Now, Lesley Nash, CEO)

The Place of Customer Experience: How to make customer experience feel real, relevant and empowering for employees
Case study: QVC and others.
(Customer Faithful, Rick Harris, MD)

Leveraging the High Performance Model: How to determine what makes people outstanding delivering your brand and develop hundreds to deliver it the same way.
(Vybrant, Alan Sears, Director)

Strategy, Brand, Culture and Talent: How leading organisations use talent interventions to build a culture that delivers their strategy and brand.
(Xancam, Dr Maria Yapp, founder & CEO

Conference host: Gordon McAlpine, Channel 4’s Secret Millionaire, CEO of The Sales Club

Should I attend?

The event is aimed at HR professionals who are interested in learning about strategies for embedding the company brand into everyday practices. As well as real life case studies and a film screening there will be networking opportunities.

To find out more details about the event and the speakers and to reserve your place then please click here.

Book now:
http://www.onefishtwofish.co.uk/181-Brand%20Authority%20Through%20Talent%20Event.html

Sainsbury’s Launch New Online Recruitment and Talent Acquisition System

Sainsbury’s has launched a new online recruitment and talent acquisition solution for all vacancies within the Store Support Centre. Working with online recruitment solutions experts Changeworknow the online system is Changeworknow’s brand new award winning platform launched at the back end of 2010.

The new system features the latest and most advanced technologies on the market and will enable Sainsbury’s not only to drive down agency costs but create greater efficiencies in the recruitment process with features such as tag clouding, activity prioritisation cues and extensive use of tooltip for a much improved recruiter and manager experience.

The system also incorporates a bespoke situational and judgement assessment for all store support roles as well as third party psychometric testing integration within the recruitment process.

Lisa Proctor, Sales and Marketing Director, explains “This new system has been designed to give recruiters and managers significantly more efficiencies in how applicants are managed and communicated with. The system interface is highly intuitive and challenges all the existing paradigms of how a traditional applicant tracking system should be used. The extensive talent pooling capability will ensure that Sainsbury’s provide a great service to all applicants that show potential for future roles which will eventually drive down any reliance on agencies”.

Mitchell and Butlers Implements New Recruitment Technology for all Pubs

Mitchell and Butlers, the leading operator of restaurants and pubs in the UK has extended its online recruitment capability to include all jobs in restaurants and pubs. Three years ago an online recruitment system was launched for management roles. The highly successful approach has now been extended within the business so that all pubs and restaurants can now advertise their vacancies to the internal and external population.

Working with online recruitment specialists Changeworknow, a highly innovative process has been designed to be used by over 1600 restaurant and pub managers. Lisa Proctor, Sales and Marketing Director at Changeworknow comments “The extension of the online strategy to include the highest volume recruitment at Mitchells and Butlers puts technology at the heart of the recruitment strategy. By using the manager portal designed specifically for busy operational managers in distributed sites the business will be able to recruit quality people quickly. A key consideration is to provide a great service to all candidates which is in line with the great service that Mitchells and Butlers strives hard to offer to its customers”.

The new process also means that employees can apply for vacancies as the system links to the internal employee communication and engagement portal. Employees will now be able to look for career opportunities across all brands within the group which includes well known high street brands such as Browns, O’Neills and All Bar One.

Award Time Again

It doesn't seem that long ago that we were attending an HR award dinner in London picking up the Personnel Today Award for Excellence in HR through Technology. In fact that was four months ago and tonight the CNL team will be attending the ONREC awards dinner as finalist.

We have been shortlisted as a finalist in the Technical Innovation category. We normally enter with a client but this award recognises the incredible effort of our internal team to produce the most innovative online recruitment system on the market in the UK. The technology is state of the art, the functionality is rich and highly flexible and the look and feel of the whole system is modern and extremely appealing to users.

How do we know this? Well our clients have told us and so have companies who see it for the first time. It is normal practice for companies to see a few "suppliers" when selecting a recruitment system and without exception we get the feedback that ours is the most up to date, appealing, feature rich and modern. All very good news for us as we continue to add big brands to our client list.

So tonight is a very big "thank you" to the team for all your hard work and dedication. The champagne will be well deserved and whether we win or not we will come away in the knowledge that we do have THE best solution on the market. Just ask any of our clients!

Recruiting the right people gains customer approval for Waterstones Booksellers

We were thrilled to see that Waterstones currently tops the leader board on the Mary Portas Secret Shopper List of ‘The Best Shops in Britain’. Based on an aggregate score of comments left by real customers it’s clear to see that employees at Waterstones really know how to deliver brand enhancing customer service.

How do they do it? Their starting point is to recruit and select the best people and they pay close attention to something often overlooked in recruitment: fit for the job ie will candidates love doing what the job requires of them. For Waterstones that means living their hugely customer service oriented values.

With help from Changeworknow, their online recruitment process has been custom designed to help candidates assess themselves against the important skills needed to do the job AND those all important behaviours or motivations.

Anyone may be able to operate a cash register; but not everyone does it with a genuine smile, a passion for the product and a sense of satisfaction that the customer has got what they want.

By having on online process that highlights those candidates who are a good fit against skills AND motivations, the quality of hires has really improved and it’s the customer’s who are benefitting and going out of their way to vote them number one!

Now that’s got to be good for business.